Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

Position will provide training sessions for all HealthPoint staff using the electronic health record system and other business applications, develop and maintain comprehensive training records and materials and provide onsite shadowing.Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Develop, enhance, modify and maintain training materials including instruction manuals, training checklists, handbooks, reference materials, etc. to support training for all HealthPoint positions requiring the use of the electronic health record system and other business applications.
• Provide group and individualized instruction to ensure staff proficiency with their required applications and related workflows.
• Provide onsite shadowing for new employees as required.
• Maintain knowledge of each position concerning their role, function and workflow to facilitate customized and effective instruction.
• Assist with workflow redesign and processes as necessary.
• Assist in coordinating training schedule to support the hiring and training demands of the organization.
• Develop strong relationships with clinic staff to facilitate communication and feedback.
• Maintain knowledge of work situations requiring changes in training in regard to changes in policies, procedures, regulations, workflows, business initiatives and technologies.
• Shadow staff for quality assurance, HIPAA compliance, and to reinforce training received.
• Reinforce HIPAA training as it relates to electronic health, demographics, and billing.
• Provide Level II Help Desk technical support for practice management, electronic health record, electronic dental record, pharmacy and other related software as required.
• Participate in assigned applications projects as required.
• Participate in implementation and transition to new software modules and upgrades as needed as well as perform testing on new builds and applications during implementation and maintenance phases.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.

Must have's you'll need to be successful:

• High school diploma or equivalent required.
• Two (2) year Associates degree or clinical certification preferred.
• At least one-year related experience in a medical clinic, dental clinic, pharmacy, or equivalent combination of experience required.
• NextGen eLearning preferred.

Proof of vaccination for COVID-19 is required, prior to start.All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit http://wa.myir.net to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.